FAQ

By Email to our Customer Service at info@perfumansion.com

Perfumansion sells only 100% genuine and authentic products. We deal with trusted vendors and suppliers who purchase from the direct manufacturer or distributor. We have a strict policy against counterfeit goods and inspect every product for quality and stand 100% behind the products we sell. Your complete satisfaction is our goal and if you are not happy with the item you purchased due to these concerns, please contact our Customer Care team for an immediate remedy at info@perfumansion.com.

We buy products directly from manufacturers or authorized dealers in bulk which help us keeping the cost low and huge savings to our customers.

These sample and miniature sizes are a great way to test a fragrances before you invest in a larger size. These sample and miniature sizes are also great for travel. We sell a large selection of fragrance sample vials and miniature collectibles. Big retail stores may offer these samples or miniatures as freebies or gifts with purchase; however, we do purchase these items in bulk from our suppliers due to high demands from our customers. Miniature bottles are also widely collected.

Soon you process your order our system automatically send out email that included your order tracking number which help you keep track your order. You can even email us for any details on your order.

You can contact us at info@perfumansion.com within first one hour of placing the order regarding modify or canceling the order. We usually process all orders within 24 business hours. But allow us one to two business days for processing time as all orders are subject to credit card verification and stock availability.

Depending on the shipping method you select, all orders should arrive by the estimated delivery date. Allow one-two business days for processing time. All orders are subject to credit card verification and stock availability. Expedited shipments must be placed before 1:00 pm PST/PDT in order to be processed on the same business day. Please note that Expedited delivery services will arrive on business days only.

Perfumansion.com is a New Jersey based company. State law requires us to collect local and county sales tax on all orders shipped within New Jersey. All orders outside of New Jersey are exempt from sales tax.

No. Currently we do not ship outside of United State of America.

You may return most items in their original packaging, unopened and unused within 30 days of delivery. In addition to the RMA number all returns must be accompanied by a copy of the packing slip and all original components. When emailing our customer service team, please provide your order number to allow us to better serve you. Allow 7-10 business working days for your refund to post to your account. Some refunds may take up to one billing cycle to appear on your statement, depending on the banking institution. Refunds can only be credited back to the same payment method used on the original order

Contact our Customer Care at info@erfumansion.com department to report the defective, damaged, or wrong item upon receipt of merchandise. Buyer is eligible for a full refund of the merchandise and S&H if confirmed damaged or wrong item shipped. Please note all defective item(s) are subject to inspection. To ensure proper processing, include the original invoice with your return. Upon inspection, if item(s) is deemed defective or wrong item(s) shipped, your return cost will be credited back to the same form as the original order payment method.

This website integrates WooCommerce to facilitate all payments and purchases. PayPal is our primary source of payment methods which keep our customer information private and secure.

Our sales department does not allow more than 10 quantity in a order. If our customer want to buy in bulk they can reach us via email and we can advice on how to buy in bulk or in quantity.